Returns & Exchanges
We want you to glow with confidence, but if you aren't 100% satisfied with your purchase, you can return unopened items within 30 days of delivery. Please note that for hygiene reasons, we cannot accept returns on products that have been opened or used.
Check Eligibility
Ensure your products are in their original, unopened packaging with all safety seals intact to qualify for a full refund.
Contact Our Team
Email our customer babe support at hello@thefoxtan.com with your order number and reason for return to receive your RMA instructions.
Pack & Ship
Securely package your items and send them back to our warehouse using a trackable shipping service of your choice.
Receive Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing